Igniting your Confidence in English

Both the public and private sector of any country aim to connect with international stakeholders through various platforms— frontline communication, letters, emails, reports, etc.

Green Olive Tree proposes English workshops for government officials and corporate officers in the various professions to help them connect with international counterparts and potential clients through English.

Green Olive Tree will customise language workshops for each organisation/company that comes on board. We will help officers in their leap towards connecting with English-speaking stakeholders.

The workshops will help professionals from any sector to enhance their English skills and the communication touchpoints of your organization/company. 


Course Information

Our workshops for Asian professionals will be customised for your organisation. You just have to tell us when and where you want the courses to be conducted. We will be there to bring your team to the next level of success. The duration of all our courses will be tailor-made for between 2 to 5 days, based on your requirements.

ACE with our Course Content

  • A compelling content on English Language & Communication Skills for professionals
  • Clear learning outcomes
  • Effective and Immediate transfer of learning points to real-life application

Workshop Methodology

Learning with Green Olive Tree is always Reflective, Experiential, Competency-based, Collaborative and Exploratory.

A. English for Professionals

English for Professionals: An Overview of Course Details


English for Professionals

Workshop Objectives

At the end of the English workshops, professionals will be able to:
– apply the nuances of the English language in any professional communication
– converse effectively with stakeholders in their respective professions
– write grammatical sentences and paragraphs to convey their ideas effectively
– craft forms, emails, letters, reports, proposals, minutes and presentation slides in standard English
– present ideas, products, services and policies in a persuasive manner before an audience

Competency Levels

Level 1: Basic
Level 2: Intermediate

Duration

Level 1: 2 full-days
Level 2: 3 full-days

Venue

At learners’ office premises or a venue of your choice


Group Size

20-30


Diagnostic Test

An online diagnostic test will be conducted to ensure registrants are enrolled in the right level of the course.
If you already possess a basic command of the English language for your respective profession, you may skip Level 1 and directly attend Level 2 of the course.

A1. English for Healthcare Professionals


Workshop 01

English for Healthcare Professionals

Synopsis

Considering the rising numbers in health tourists from all over the world, it is high time for healthcare professionals to enhance their English skills. The English course will equip participants with a basic command of the English language and communication skills for the purposes of listening, reading and speaking in the context of the healthcare industry. The course will help nurses, doctors and healthcare professionals communicate with English-speaking patients and write accurate medical reports in English.


Learning Outcome

– Read healthcare-related information with understanding
– Respond verbally to basic English conversations
– Converse effectively in English with patients and their families
– Write grammatical sentences and paragraphs to convey medical information effectively
– Craft medical reports in English

A2. English for Engineers


Workshop 02

English for Engineers

Synopsis

A lack of English knowledge would mean that one loses out on the wealth of English resources available in various formats. A practising engineer or an undergraduate engineering student who attends the ‘English for Engineers’ course will be equipped with specialist English knowledge to function as an engineer. Participants will learn to give instructions and explain engineering processes in a clear manner. They will also be able to craft basic engineering documents in English.

Learning Outcome

– Read engineering procedures and precautions; monitoring and control; and engineering design with understanding.
– Describe an engineering process through a series of steps
– Engage in conversations related to civil, electrical and mechanical engineering
– Use technical and semi-technical vocabulary in English
– Write Standard Operating Procedures (SOPs) and engineering reports

A3. English for Businessmen


Workshop 03

English for Businessmen

Synopsis

English is a must for businessmen who want to go beyond their locality. To tap on the English-speaking global market, one needs to be fluent in English skills. This course will raise the English competency of businessmen and enable them to stand shoulder-to-shoulder with English-speaking colleagues,
clients, vendors and potential business partners.

Learning Outcome

– Participate constructively in meetings and discussions with international counterparts
– Conduct a meeting effectively with tact and professionalism
– Negotiate effectively with English-speaking stakeholders
– Display sensitivity in cross-cultural communication
– Organise information effectively to craft accurate and readable emails
– Craft simple business proposals

A4. English for IT Professionals


Workshop 04

English for IT Professionals

Synopsis

In this digital age with computers becoming an integral part of our personal and professional lives, it must be noted that significant digital resources are in English and a large proportion of the consumers are also English-speakers. Hence, an IT professional of this era must be equipped in English skills. The course titled ‘English for IT Professionals’ will expose participants to specialist vocabulary related to the IT sector and offer practice sessions to communicate effectively with stakeholders.

Learning Outcome

– Read manuals on IT products with understanding
– Communicate effectively with English-speaking colleagues and clients on IT systems
– Use IT-specific English vocabulary to explain IT processes verbally
– Employ a step-by-step approach to write about an IT device, a software or an IT process

A5. English for Translators and Interpreters


Workshop 05

English for Translators and Interpreters

Synopsis

The English Language for Translators and Interpreters course will raise the English competency level of practising and aspiring translators and interpreters. It will equip participants with the English language skills to function as an interpreter in events with English-speaking counterparts. It will help participants to develop their English skills so as to translate/interpret key ideas accurately and clearly. They will learn appropriate vocabulary, phrase- and sentence structures for use in international meetings.

Learning Outcome

– Identify the types of translations/interpretations and the roles of translators and interpreters
– Translate and Interpret accurately and effectively without losing the source meaning
– Listen to content carefully and interpret the essence of the message consecutively and spontaneously
B. English for Educators

B1. Teaching English to speakers of other languages (TESOL)


Workshop 06

Teaching English to speakers of other languages (TESOL)

Synopsis

The TESOL course is designed for teachers/trainers of English. It will expose them to the theory and practice of teaching English as a second language and provide an insight into the role of the teacher and the challenges faced by the learners in such contexts. Participants will also be equipped with an advanced command of the English language. They will learn language and communication skills as well as curriculum planning, courseware designing and training skills. They will acquire skills to train adult learners in English skills for the purposes of listening, reading, speaking and writing. They will also learn to train others in workplace communication skills.


Learning Outcome

– State the main grammatical, lexical and phonological features of standard English and the fundamentals of English grammar and vocabulary for use in the workplace
– Apply English language teaching methodology to teach English as a second language to beginners
– Execute effective training for learners to read, listen to and speak and write in English on a range of topics
– Plan a suitable curriculum to teach English as a second language to beginners and for them to learn the pronunciation of English sounds as well as suitable vocabulary and grammar for reading and writing in the work context


Course Outline

Study of English:
1.1: Pronunciation
1.2: Grammar

The Teaching and Learning of English as a Second Language:
2.1: The Basic Principles of TESOL
2.2: Role of Teachers
2.3: Understanding Learners
2.4: How to teach Listening Skills
2.5: How to teach Reading Skills

2.6: How to teach Speaking Skills
2.7: How to teach Writing Skills
2.8: Selection of Materials
2.9: Lesson Plan
2.10: Handling Errors
2.11: First Language Interference
2.12: Classroom Management
2.13: Preparation & Execution of Assessments
2.14: Lesson Plan Application


Group Size

20-30

Duration

Level 1: 5 days;
Level 2: 5 days;
Level 3: 5 days.
C. Workshops On Written Communication

C1. Effective Email-Writing For Professionals


Workshop 07

Effective Email-Writing For Professionals

Synopsis

Email is the main platform in which officers communicate with stakeholders.
This workshop teaches the techniques of writing simple, yet professional emails that connect with the recipients. Participants will learn to write emails that the recipients would want to read and respond to.

Learning Outcome

– Customise emails for various situations and readers
– Structure emails in a coherent mannerbr
– Use simple English to convey ideas and connect with readers


Course Outline

– Features of emails
• Subject heading
• Salutation
• Introduction of content
• Appropriate elaboration
• Conclusion

– Email type
• Initial email
• Response & Follow-up

– Email vocabulary
• Choice of language for different stakeholders

– Email tone
• Appropriate formality
• Tone that builds rapport

– Email style
• Correspondence that connects with readers

– No-no in emails


Group Size

20-30


Duration

2 days;

C2. Grammar Refresher For Professionals


Workshop 08

Grammar Refresher For Professionals

Synopsis

Grammatical mistakes are a no-no for any correspondence. This workshop refreshes participants’ memory on English grammar. They will be more conscious of grammatical nuances after attending the workshops.


Learning Outcome

– Understand basic English syntax
– Craft grammatical phrases and sentences
– Use plain grammatical structures in written communication


For Whom

– Support staff
– Frontline officers
– Executives


Course Outline

– Word order: Subject-Verb-Object
– First language transfer in English grammar
– Parts of speech: noun, verb, adjective, preposition, adverb & the respective phrases in English
– Person & reflexives
– Tenses
– Subject-verb agreement for person,tense and number

– Active & passive voices
– Direct/ indirect speech
– Reporting verbs
– Question forms
– Parallelism
– Nominalisation for headings
– Linking words
– Common errors in written English
– Grammar on the go


Group Size

20-30


Duration

2 days

C3. Mastering Minutes For Note-Takers


Workshop 09

Mastering Minutes For Note-Takers

Synopsis

All organisations keep a record of meetings to ensure shared group memory of matters discussed. Records could be in the form of action notes or minutes with varying degrees of formality.
The Mastering Minutes workshop helps public officers of all levels to learn effective note-taking and minutes-writing skills. Participants will learn to sieve out relevant information from meetings, identify decisions made and actions required. They will acquire the skills of crafting accurate minutes using appropriate conventions and formats, while exercising sensitivity.


Learning Outcome

– Prepare an appropriate agenda for formal meetings
– Take effective notes during meetings
– Write accurate minutes using appropriate language and format

For Whom

– Support staff
– Executives
– Middle managers

Course Outline

– Pre-meeting matters
– Effective note-taking
– Minutes style
– Minutes format
– Minutes language
• Reported speech
• Reporting verbs
• Active & passive voices

– Minutes sensitivity
– Minutes vetting & approval
– Minutes circulation
– Critique of sample minutes
– Minutes-writing exercises


Group Size

20-30

Duration

2 days

C4. Impactful Policy Papers For Policy-Makers


Workshop 10

Impactful Policy Papers For Policy-Makers

Synopsis

We have great policy ideas but sometimes, our proposals and papers do not reflect the concepts well enough to be endorsed by the senior management, executive committee or the board.

The Impactful Policy Papers workshop helps management staff craft effective papers for information, decision and discussion. They will learn appropriate format, language and conventions for policy papers.


Learning Outcome

– Understand the styles and structures required for information, decision and discussion papers
– Employ persuasive language and tone in policy papers
– Craft an impactful proposal on a new idea/ product/ policy/service


For Whom

– Executives
– Middle & senior managers


Course Outline

– Content & skeleton
– Structure
• Summary
• Aim/purpose
• Introduction/background
• Forms of investigation
• Body of findings
• Conclusion
• Appendices

– Paper style
– Paper format
– Paper language
– Critique of sample papers


Group Size

20-30


Duration

2 days

C5. Just Edit It For Editors/Proofreaders


Workshop 11

Just Edit It For Editors/Proofreaders

Synopsis

The image of an organisation is at stake when its documents, emails, letters and forms go out to the public with mistakes. This workshop teaches participants to proofread texts for errors in grammar and spelling. Participants will learn to edit documents to make them PLAIN, yet impactful. They will learn to edit for consistency in style, format, language and conventions for different written texts.


Learning Outcome

– Adapt writing for different types of readers
– Vet through texts for accuracy and clarity
– Edit a range of documents for consistency in style, language and format
– Ensure error-free documents


For Whom

– Middle & senior managers


Course Outline

– Language editing
• grammar
• flow and coherence
• linking words
• readability
• punctuation
• spelling
– Common errors in written texts

– Consistency in style of writing
– Consistency in format
– Choice of vocabulary
– Editing practices
– PLAIN writing techniques
• Precise content
• Layman-friendly words
• Appropriate information
• Inclusive language
• Natural writing style


Group Size

20-30


Duration

2 days

D. Workshops On Oral Communication

D1. Speak Standard English: For Professionals


Workshop 12

Speak Standard English: For Professionals

Synopsis

Does your strong native accent bother you when you speak English? If you are someone who speaks Good English, are you sure you speak Standard English? How you speak defines your personal brand and shapes your life and career opportunities.

The ‘Speak Standard English’ course empowers learners to use the International Phonetic Alphabets (IPA) to communicate accurately, effectively and confidently in Standard English. Once you have this skill, you will know the correct pronunciation of any word in the dictionary.

The course will ensure that you have fun acquiring the key to accurate pronunciation using the parts of the mouth correctly for vowels and consonants. With many practice activities, you will acquire superior English communication skills and speak in a confident and convincing manner in interpersonal conversations and in public speeches.


Learning Outcome

– Identify and correct common errors in spoken English
– Apply the nuances of Standard English pronunciation
– Develop confidence to communicate effectively and clearly in Standard English


Course Outline

– Standard English and its use
– Speech habits and personal branding
– Accent reduction
– Parts of mouth used for pronunciation
– Introduction to International Phonetic Alphabets
– Using phonetic symbols: consonants, vowels & diphthongs
– Speech punctuation
– Tone and register
– Developing a better speaking voice


Group Size

20-30


Duration

2 days

D2. Public Speaking: For Professionals


Workshop 13

Public Speaking: For Professionals

Synopsis

The workshop will highlight significant oral communication skills relevant for public speaking in front of a mass audience. Participants will be able to express their opinions on a range of topics with ease and clarity and support their stand with relevant points. They will learn to present ideas, products, services and policies in an impactful manner.


Learning Outcome

– Craft appropriate scripts for speeches
– Prepare an effective presentation format that suits their requirements
– Develop greater confidence when speaking and presenting in front of an audience
– Present their ideas effectively using appropriate verbal and non-verbal features
– Develop skills to prepare and deliver impromptu speeches


For Whom

– Executives
– Middle & senior managers


Course Outline

– Effective script-writing for speech
– Synthesising information in script
– Verbal skills
– Non-verbal skills
– Pronunciation
– International Phonetic Alphabets & Standard English pronunciation
– Impromptu speeches
– Common errors in speeches


Group Size

20-30


Duration

2 days

D3. Persuasive Presentation: For Professionals


Workshop 14

Persuasive Presentation: For Professionals

Synopsis

The workshop will highlight persuasive presentation skills. Participants will be
able to give an individual or group presentation in front of a mass audience.
They will learn to use appropriate visuals to support their presentation. They will
also learn question-and-answer skills. At the end of the workshop, they will be
able to promote their ideas, products, services and policies in an impactful
manner.


Learning Outcome

– Craft appropriate scripts and visuals for presentation
– Employ persuasive language
– Promote ideas, products, services and policies in a persuasive manner


For Whom

– Executives
– Middle & senior managers


Course Outline

– Effective script-writing for presentation
– Effective visuals
– Verbal skills
– Non-verbal skills
– Persuasive skills
– Group presentation techniques
– Question-and-answer skills


Group Size

20-30


Duration

2 days

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